PRIVACY NOTICE / COOKIE POLICY

The FastProBR Company, maintaining the history of respect for transparency, privacy and protection of personal data, hereby presents the main information regarding the collection and processing of personal data linked to its institutional and commercial website (https ://www.fastprobr.com/), and other linked Social Media profiles, as well as those relating to visitors and partners who come into contact with or access our company's physical facilities, with a view to respecting their privacy and the provisions of the law of personal data protection.

MAIN DEFINITIONS

The main terms used in this document are specified below, being based on the provisions of the LGPD and/or the context of use of this Website:

LGPD: General Personal Data Protection Law (Law n. 13.709/18).

WebSite (Site) and linked web content: FastProBR Company's institutional website, registered and accessed through the following virtual address: https://www.fastprobr.com/ and/or other derived sites and directly linked to this address. Also, services and access managed by the company's internal team through social media profiles (where third-party privacy policies will also apply) can also be considered.

Company: FASTPROBR SERVIÇOS DE INFORMÁTICA LTDA, Brazilian company, headquartered in the city of Campinas/SP, at Av. Doctor Romeu Tortima, nº 194, CEP 13.084-791, registered with the CNPJ under nº 30.726.774/0001-65. Contact information: email contact@fastprobr.com.

User: natural or legal person who accesses and uses the Company's Website. In the case of a (natural) person, he will be, under the terms of the LGPD, the holder of personal data.

Form: pre-defined fields where data and information are filled in by the USER, in order to allow the formalization of communications, registration and management of activities required there.

Personal data: information related to an identified or identifiable natural person.

Sensitive personal data: personal data about racial or ethnic origin, religious conviction, political opinion, membership of a union or organization of a religious, philosophical or political nature, data referring to health or sex life , genetic or biometric data, when linked to a natural person.

Database: structured set of personal data, established in one or several places, in electronic or physical support.

Holder: natural person to whom the personal data that are subject to processing refer. Holder: natural person to whom the personal data that are subject to processing refer.

In charge (DPO): person appointed by the controller and operator to act as a communication channel between the controller, data subjects and the National Data Protection Authority (ANPD).

Processing: any operation carried out with personal data, such as those related to collection, production, reception, classification, use, access, reproduction, transmission, distribution, processing, archiving, storage, elimination , evaluation or control of information, modification, communication, transfer, diffusion or extraction.

Consent: free, informed and unequivocal expression by which the holder agrees with the processing of his personal data for a specific purpose.

Elimination: deletion of data or a set of data stored in the database, regardless of the procedure used.

International data transfer: transfer of personal data to a foreign country or international organization of which the country is a member.

Shared use of data: communication, dissemination, international transfer (when applicable), interconnection of personal data or shared treatment of personal databases by public bodies and entities in compliance with their legal powers, or between these and private entities, reciprocally, with specific authorization, for one or more treatment modalities permitted by these public entities, or between private entities.

1 PRIVACY POLICY

This document aims to present, under the terms of the Brazilian General Law for the Protection of Personal Data - LGPD (Law n. 13.709/2018), the main information involving the collection and processing of personal data that may occur in case of access and use of websites, institutional web content, physical facilities (see specific considerations in this document) and services offered by the Company, as explained below.

The use of this website and linked web content (including those contained on third-party platforms such as Facebook and LinkedIn – consult third-party documentation for more information), subjects the USER to the observance and respect for the conditions below exposed. If you do not agree with the information made available here, we point out that it will not be possible to use the services offered here, as well as request that the USER interrupt, immediately, the access and use of these contents and/or services.

1.1 Identification and contact information of our company

FASTPROBR SERVIÇOS DE INFORMÁTICA LTDA, Brazilian company, headquartered in the city of Campinas/SP, at Av. Doctor Romeu Tortima, nº 194, CEP 13.084-791, registered with the CNPJ under nº 30.726.774/0001-65. Contact information: email contact@fastprobr.com.

1.2 Identification and means of contacting our Person in Charge (DPO)

If you wish to communicate with our privacy department, please send an email to our Personal Data Processing Officer (DPO), Ms. Karol Carbone, at the e-mail address: dpo@fastprobr.com.

1.3 The provision and purpose of the processing of personal data

This website, and other linked web content, have links that may collect personal data. Thus, the personal data collected will be eventually provided, voluntarily and optionally, by the USER (Holder) in the forms made available and will be used for the purposes highlighted and/or intended by it.

The data provided will only be used for the purposes required by the holder and for the provision/performance of the services contracted in his request, including the sending of information about the services provided and other related information.

In addition, it is informed that, upon acceptance of this Privacy Notice/Cookies Policy (by clicking on the box indicated for this purpose), information will be obtained regarding the version of this document, date, time and number of IP (Internet Protocol), linked to the USER, for the purpose of registering consent.

The data provided through the form will only be passed on to third parties listed in item “1.7 Information on the sharing of personal data with third parties” of this document or upon authorization and/or express request from the USER ( upon request for consent at the time of sending such data) and for the fulfillment of requests by the USER, as well as in the event of executing a contract, or complying with a legal and/or judicial obligation.

Some specific and complementary provisions are presented below:

1.4 Collection and purpose of processing personal data – Contact links and Telephone contact

In the event that the USER opts for the contact links made available on this Website and/or by sending an email message to the electronic address provided, the following data may be processed: name, e-mail address, telephone number (with DDD) and other information that will be voluntarily made available by the USER (in the “contact us” field or similar).

The personal data provided will be forwarded via email, text message or through the form available on this website to the Company's team, which will respond to the request as soon as possible (except in the case of technical failures). Data provided via oral communication, such as telephone conversations, may be recorded in the company's systems, so that the request can be fulfilled.

In this situation, personal data will be used so that the company's team can contact and respond to requests by the USER, which may include the preparation and execution of contracts.

1.5 Collection and purpose of processing personal data – Newsletter

1.5 Collection and purpose of processing personal data – Minors and/or sensitive

Data on minors
Although contact with minors is not an object, nor the provision of services to this public, if this happens, and aiming to comply with the provisions of art. 14 of the LGPD, it is informed that the sending of personal data of USERS under 18 years of age, must be carried out with the specific consent of a parent or legal guardian. Thus, if the underage USER intends to make use of the forms available on this Website and/or third parties, he must do so by sending data from one of his parents or legal guardian.

Sensitive Data
In order to comply with the provisions of art. 11 and following of the LGPD, it is informed that there is no provision for the collection and processing of sensitive personal data in the forms available on this Website. If one or more sensitive personal data is voluntarily sent, this will be at the option of the USER and under his/her sole responsibility. If you are an employee of a partner company that regularly uses our headquarters, in addition to your image being captured by our CCTV system, your biometrics may be collected to allow automatic access to our facilities. Remember that, under the terms of the LGPD, Sensitive Personal Data is considered: "personal data about racial or ethnic origin, religious conviction, political opinion, union affiliation or organization of a religious, philosophical or political nature, data referring to health or to sexual life, genetic or biometric data, when linked to a natural person.” The company does not request, nor recommend, the sending of sensitive personal data through forms available on this website.

1.5.1 Surveillance Camera Monitoring - CCTV

When visiting our headquarters, your image may be recorded by our CCTV system (Closed Circuit Television - Monitoring / recording through video cameras and photodetector). The use of security cameras in the company is a necessary measure, whether for the protection of employees, customers and others present in the establishment, or to safeguard the assets. Any and all images collected will be stored for a maximum period of 90 days (unless there is a request for longer-term storage, for reasons of incident investigation or determination by the competent authority), with restricted access to security personnel and management positions, being used only for internal investigation procedures by the company and made available when requested by the judicial or police authority.

For more information on these matters, please contact our Person in Charge for the Processing of Personal Data (DPO), Ms. Karol Carbone, at the e-mail address: dpo@fastprobr.com.

1.6 Form and duration of processing of personal data

The Company will treat personal data in a personalized and appropriate manner as requested/informed by the USER when accessing the contact link available on the website, including, among others: registration of information in internal databases, direct contact with the USER ( via electronic messages and/or telephone call), the treatment of information between different internal sectors of the Company and the treatment with third parties linked to the provision of the service (such as insurance companies, transport companies, guides, companies involved in the service offer, government agency , and others informed along with the offer of the contracted service).

The duration of storage and processing of the data referred to herein will be maintained for the time necessary until the fulfillment of its purpose / fulfillment of the contract and/or legal obligation (in terms of the rules of retention of personal data), and/or as long as there is no revocation of the consent given by the USER or when so requested by means of judicial or extrajudicial determination, when applicable, as well as for the duration of the legal operations and records of this company, always respecting the applicable legal rules for the custody of information.

For more information regarding the form and/or period of retention of personal data, please contact our Person in Charge for the Processing of Personal Data (DPO), Ms. Karol Carbone, at the e-mail address: dpo@fastprobr.com.

1.7 Information about sharing personal data with third parties

It should be noted that the company uses third-party services to manage e-mails, databases, the website, the payment system and professionals and/or partner companies linked to the contracted service, which act as operators and/or controllers of personal data, and who can process the personal data of USERS. The main third-party services used, which were contracted considering technical and safety requirements, based on their respective documentation, are: Microsoft 365 – Microsoft Corporation – data storage and email manager - learn more about privacy at https://privacy.microsoft.com/en-us/privacystatement Pipefy – Pipefy INC - platform for managing data processes and contact forms / information flows with third parties - learn more about privacy at https://www.pipefy.com/pt-br/privacy-policy/ Other professionals and/or related companies will be informed on this website, together with the service offer, which can be verified before sending data and contracting it.

For more information about sharing personal data with third parties, please contact our Personal Data Controller (DPO), Ms. Karol Carbone, at the e-mail address: dpo@fastprobr.com.

1.8 International Transfer of Personal Data

Considering that the Company uses services from third-party companies of international origin, as well as the application of good technical practices that aim to preserve backup copies of data in physical territory different from that of the Company (outside Brazilian territory), it is informed that copies (backup of personal data) may occur in countries other than Brazil, through contracted systems. Thus, by agreeing to the terms set forth herein, the USER agrees to the sending and processing of their personal data to systems / companies located outside the national territory.

For more information about sharing personal data with third parties, please contact our Personal Data Controller (DPO), Ms. Karol Carbone, at the e-mail address: dpo@fastprobr.com.

1.9 Responsibilities of the parties regarding the processing of personal data

The FastProBR Company, maintaining its historic commitment to information security and privacy, will constantly seek adaptations to the provisions of the LGPD (Law n. 13.709/18).

Thus, it is up to the Company, with the support of its partners (operators), to seek the proper implementation of measures, and their maintenance, aimed at information security, USER privacy, respect for the rights of holders and compliance with the provisions for the correct processing of personal data under legal terms.

It is the responsibility of the USERS of this website to act in good faith and within the applicable legal provisions, and, in the event of acting contrary to law, ethics and/or good faith, they will respond civilly and/or criminally for their actions, before this Company and/or third parties.

Furthermore, it is up to USERS to use and not disclose the access password to the system/registration of this website, as well as to be careful when filling in their personal and payment data in secure terminals and connections.

For more information about sharing personal data with third parties, please contact our Personal Data Controller (DPO), Ms. Karol Carbone, at the e-mail address: dpo@fastprobr.com.

1.10 USER rights (personal data holders)

Pursuant to art. 18 of Law no. 13,709/2018, the USER may, with regard to any Personal Data provided, exercise (when the LGPD comes into full force, and complete regulation) its rights to:
I - confirmation of the existence of treatment;
II - access to data;
III - correction of incomplete, inaccurate or outdated data;
IV - anonymization, blocking or elimination of data that is unnecessary, excessive or treated in violation of the provisions of this Law;
V - portability of data to another service or product provider, upon express request, in accordance with the regulations of the national authority, observing commercial and industrial secrets;
VI - deletion of personal data processed with the consent of the holder, except in the hypotheses provided for in art. 16 of this Law;
VII - information from public and private entities with which the controller carried out shared use of data;
VIII - information on the possibility of not providing consent and on the consequences of the refusal;
IX - revocation of consent, pursuant to § 5 of art. 8 of this Law.
Also, if the Company does not comply with the request, the holder of the personal data has the right to petition in relation to their data against the controller before the national authority, by accessing and completing a specific form on the ANPD website, and in accordance with the rules presented there. For more information, visit: https://www.gov.br/anpd/pt-br/canais_atendimento/cidadao-titular-de-dados/peticao-de-titular-contra-controlador-de-dados.
For more information about your rights, please contact our Personal Data Processing Officer (DPO), Ms. Karol Carbone, at the e-mail address: dpo@fastprobr.com.

1.11 External links

The texts and images published on the Website may contain links to other sites (such as the “Partners” sites, Facebook, Twitter, Instagram, Youtube, LinkedIn, etc.). As there are no links between this Company and the sites indicated by the links, the FastProBR Company cannot offer guarantees or be responsible for issues of privacy, security and accuracy of information and data during navigation / use by USERS on said Websites . Please, to obtain such information, check the Terms of Use and Privacy Policies, and other legal documents, directly on the accessed third-party website.
For more information about sharing personal data with third parties, please contact our Personal Data Processing Officer (DPO), Ms. Karol Carbone, at the e-mail address: dpo@fastprobr.com.

1.12 Security

This Company adopts security measures regarding the information of its USERS, through companies hired to provide and maintain this Website and e-mail / database service. However, it is the duty of the USER to ensure their own safety, the security of their information and their privacy, paying attention to the type of information that is made available on the website, as well as other digital security precautions in your own access and connection device. It should be noted that, in the event of any security incident relating to this Website, or to data of USERS, registered through this website, which may generate any type of loss or damage, notices may be published on the Website itself and/or sending an email to the USERS affected, under the terms of the Law.

For more information about the processing of personal data, please contact our Person in Charge for the Processing of Personal Data (DPO), Ms. Karol Carbone, at the e-mail address: dpo@fastprobr.com .

2 COOKIE POLICY

We use the "Cookies" system in order to make technical adjustments to allow the correct layout and execution of content / tools, as well as to obtain statistical data on the use of the service by the USER, with the with the aim of improving your experience.

2.1 What are “cookies”

“Cookies” are small digital files that are downloaded and kept on the device used by the USER to access and use the system and services provided. These “Cookies” allow, among others, to enable some technical functionalities, compile statistical information, store and retrieve information about the browsing habits and preferences of the USER, as well as identify the behavior of the USER. The “Cookies”, used by us, do not store any personal data of the USER.

2.2 What types of “cookies” are used by this website

As for management ownership, two types are used:

  • Own “Cookies” - are those received and sent to / by the device of the USER to the system / terminal of the manager of this Website, and by this treaty.
  • Third-party “Cookies” - are those received and sent to / by the device of the USER to the system / terminal of a manager of a third party company, which does not manage this Website, which will carry out the treatment of the data provided by the “Cookies”.
  • As for the purpose, the following types of “Cookies” are used:

  • ◦ Technical “Cookies” - are those that allow the USER to navigate and use a Website, platform or digital application, taking advantage of the different options and services available, such as: controlling traffic and communication of data, identify the section, control and allow restricted access, use security systems during use, store content to make videos and sounds available, and share content through social networks.
  • Analysis “Cookies” - are those that allow the monitoring and analysis of the behavior of USERS, during access / use of the linked Websites. The information obtained by this type of "Cookies" is used to analyze the activity of the Websites, applications or platform, and to create browsing profiles of its USERS,, with the aim of introducing improvements in the functionalities, based on their experience and reporting.
  • Regarding the period in which the “Cookies” remain stored on your USER device:

  • ◦ Session “Cookies”: These are of a type designed to obtain and store data during access to the Website / Application. They are used to store and process data necessary for a specific occasion.
  • Permanent “Cookies”: are of a type in which the data obtained are stored by the manager, being able to be accessed and processed during a period defined by him, except when deactivated or erased by the USER.
  • 2.3 How to manage cookies

    You, USER can block or disable “Cookies”, totally or partially, through the settings of your internet browser options. In addition, the USER can revoke the consent given for the storage and processing of “Cookies” on this Website, by configuring their internet browser. The option to disable certain “Cookies” may lead to the loss of functionality of some features and functionality of this Website, limit access to some of its contents, as well as may affect the functioning and usability of some parts of this Website. Thus, we recommend that the settings be carried out with caution. Changes to the prior consent options can be performed via the link: https://www.fastprobr.com in the lower right corner of the page under “Manage Cookies”.

    List of third-party cookies used:

    The following third-party cookies are used, listed in the table below:

    CookieDurationDescription
    fAstprObrUsErcOnsEnt 1 year or when the document version is updated. Saves current user preferences; saves the user's identification number (used to verify that the user has accepted the current version of the Cookie Policy).

    3 CONSENT

    By accessing and using this Website and/or using the services provided, you, as USER declare that you agree with the terms contained in this document, which is permanently available and easily accessible. Furthermore, if any form available on the Website is used, the USER must check the “I have read and agree” option, duly identified. In this case, a “log” (digital file) will be generated, linked to the information filled in, the version of this document, as well as containing the following data of the USER: IP, Date and Time.In addition, the USER agrees with the sending and processing of their personal data to systems / companies located outside the national territory, under the terms set out in this document.

    Consent - Personal Data of Children and Adolescents
    In addition to the above (“Consent”), and in order to comply with the provisions of art. 14 of the LGPD, it is informed that the sending of personal data of USERS under 18 years of age, must be carried out with the specific consent and through a parent or legal guardian.

    Consent - Sensitive Personal Data
    In addition to the above (“Consent”), and in order to comply with the provisions of art. 11 and following of the LGPD, it is informed that whenever there is a need or voluntary sending of sensitive data, the USER is aware that the supply and treatment will be carried out for the purposes requested by him. It should be noted that, under the terms of the LGPD, Sensitive Personal Data is considered: "personal data about racial or ethnic origin, religious conviction, political opinion, union affiliation or organization of a religious, philosophical or political nature, data referring to health or to sexual life, genetic or biometric data, when linked to a natural person.”

    4 OTHER APPLICABLE LEGAL BASES

    Considering the provisions of some applicable laws, such as LGPD (Law n. 13.709/18), Marco Civil da Internet (Law n. 12.965/14) and other laws that may be applied in the relationship between the USER and the Company, you are informed that personal data may be processed based on these laws. Also, if the USER sends personal information with the aim of initiating a contractual relationship, the processing of personal data may be based on this purpose. In addition, other legal bases may be applied, depending on the content and purpose of completing the forms available. For more information about sharing personal data with third parties, please contact our Personal Data Controller (DPO), Ms. Karol Carbone, at the e-mail address: dpo@fastprobr.com.

    5 FINAL PROVISIONS

    This document, containing the “Privacy Policy” and the “Cookies Policy”, may be revised and/or updated at any time. This document will always be available for consultation on this Website, through free and easy access. We reserve the right to make improvements and updates to the website, which may change its structure or layout, at our convenience and need. If any provision of this document is considered unenforceable or invalid, that provision will be individually invalidated and will not affect the rest of the provisions contained herein. Furthermore, it is informed that situations not foreseen in this document are subject to analysis and deliberation by the team responsible for this company, upon request. In case of doubts, suggestions and/or any other type of contact regarding this document, the USER should contact our Person in Charge for the Processing of Personal Data (DPO), Mrs. Karol Carbone, at the e-mail address: dpo@fastprobr.com.

    Last update: June 13, 2023

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